Shipping policy

UK SERVICES 

Orders placed before 1pm (Monday-Friday) will be dispatched the same day. 

Standard Delivery Service 

Almost all standard delivery orders are sent out using Royal Mail’s Tracked 48 service. 

A tracking number will be provided in the dispatch notification email, which you can use to track your consignment on the Royal Mail website. 

Service	Price	Estimated Delivery Time Frame
Royal Mail Tracked 48	£3.99 (Free over £35)	2-5 working days
Royal Mail Large Letter	£1.99	2-5 working days

 
Express Delivery Service 

Depending on the size and value of your order, shipments are sent using either Royal Mail’s Tracked 24 service, or ParcelForce or DPD’s next day courier services. 

Express delivery is defined as a "Next Working Day" service and deliveries are only likely to take place on weekdays (excluding bank holidays). 

Your order must be received before 1pm for it to be despatched on a next working day service. 

Any Next Working Day deliveries ordered on a Friday (after 1pm), Saturday or Sunday will be despatched on Monday and delivered on a Tuesday. 

If your order has been dispatched using a courier service, you will receive an email / text from them with an anticipated delivery slot on the morning of delivery, however, please be aware parcels can be delivered up to 9pm. 

If your order was dispatched via Royal Mail, you can track your order on their website. 

Please note. Whilst virtually all next-day deliveries are delivered on time and as expected, our couriers are unable to guarantee their services, hence, our Express Service is not ‘Guaranteed Next Day’. 

Service	Price	Estimated Delivery Time Frame
Royal Mail Tracked 24	£5.99	1-2 working days
Courier – DPD / ParcelForce	£9.99	Next working day

 
Off Mainland Exclusions 

For certain off-mainland addresses, oversized items may incur a delivery supplement; should this be the case, we will contact you to confirm exact costs. 

INTERNATIONAL SERVICES 

***AT PRESENT, WE ARE UNABLE TO OFFER INTERNATIONAL DELIVERY***